Ask us anything

How does your process actually work?

How do I know my flowers will be good quality?

How do I know that you will pick the right flowers for my recipient?

Where do your flowers come from?

Where do you deliver to?

When will my card be delivered?

I have a redemption code, when will my flowers get delivered?

How will my flowers be delivered?

Do I have to pay for shipping?

How does Petal Plan make money?

What happens if my receiver doesn’t order their flowers?

How long does the receiver have to order their flowers?

How do I know my receiver won’t receive the same flowers twice?

Do you accept returns?

Can I get my money back?

Lost your redemption code?

What happens if I miss my delivery?

Why are your prices different for Wild style flowers?